iPod, iPhone, iMac......iCorey

It is kind of funny. I never in my life thought that cable would be worse than Dish Network or Direct TV, But with Time Warner Cable it is. Since we first got TWC it has been very touch and go. The first issue was they refused to run CAT 5 cable to our router. When they did offer, they said it would be an additional $500 to do it. So I had to do it. Surprisingly it only cost me $20.

At the time we got TWC my parents opted in for a package deal with cable, roadrunner, Home Phone and Sprint phones. TWC forgot nearly the entire time to pay for the cell phones causing my parents cells to be turned off all the time. They also forgot to cancel our southwestern bell contract for phone service like they were supposed to. So we got double charged for phone service. To top every thing off, we have had issues getting some of our channels. Well ok, we do get the channels, they just look like crap. But what happens when we call about it? The first time we called they came out and looked at every thing and replaced one cable. Not a main cable though, The cable in my room. The next time we complained they said all the cable needed to be replaced, but we had to do it. Awesome job guys! This still did not fix the channels that were fuzzy. So two years later we are complaining again. Now it is out TV's fault. We have three brand new HDTV's in this house that get the same fuzz on all channels, But it is our TV's that are the problem.

Time Warner Cable, Learn to do your job. Your customer service is about as bad as Sprints. But I guess you all don't care if people terminate their service with you. My mother and I discussed tonight dropping cable all together since we watch a majority of our shows on Hulu, Joost and download them off of iTunes. We don't need a land line for our phone because we don't use it. And we might even switch to comcast for internet. At comcast we can pay less for internet and get faster speeds than what we get with Roadrunner. Time Warner Cable is a joke at this point. It is ridiculous.